Yet understanding the updates, knowing what is which and what for, is more important than ever, even if Microsoft doesn't pause to explain the differences. Where once there was but a single kind of update, the kind that showed up each second Tuesday to patch vulnerabilities, now there are multiples, enough that Microsoft has come to label some with letters of the alphabet. Since Windows 10's introduction nearly four years ago, Microsoft has multiplied not only the number of updates - raising feature-changing upgrades by a factor of six, for instance - but has also increased the kinds of updates. But it didn't bother to define those choices. Microsoft's questionnaire asked participants to choose the types of updates they installed. Microsoft offered five possible responses. What types of updates do you install? (Check all that apply.) That one question encapsulated the struggle Windows users deal with in updating and upgrading the operating system.
One question of 26 asked by Microsoft in a survey about experiences with Windows Update.